These terms and conditions apply to the booking by the customer of a trip proposed by Drivers-Tours. Drivers-Tours is an Indian entity, registered under Drivers-India at B2253 \ M3 New Ranjeet Nagar West Patel Nagar, New Delhi 110008 INDIA. These conditions are subject to Indian regulations.
Availability of hotels
The hotels indicated in the description of the tour are subject to the rooms available at the time of booking by the customer. If one or more hotels are found to be complete at the time of booking by the customer, Drivers-India reserves the right to modify these and replace them with hotels of the same or higher range. Drivers-India will inform the customer of any changes.
If the tour reserved by the customer includes train journeys, it is essential that the customer provide the necessary information for all passengers. This information will be requested by Drivers-India in order to reserve the train tickets of the customer. If the customer does not provide the correct information of the passengers, Drivers-India can not be held responsible and the client will have to pay any costs of re-issuing the train tickets. If the customer does not provide the passenger information or delays to provide it, Drivers-India can not be held responsible for the consequences on the performance of the tour. In this case, Drivers-India will try to implement an alternative solution; The customer will be responsible for any additional costs incurred.
On confirmation of the tour by the customer, the fixed price is firm, final and in the chosen currency. Only the services mentioned explicitly in the description of the tour are part of the package.
Payment of the balance
A second payment of 30% of the total amount of the tour will be due no later than 60 days before the start date of your tour.
Payment of the remaining amount due for your trip has to be made in your country of travel. The remaining balance is to be paid in cash to our representative on site. Payment is due midway through your tour. If you wish to make a payment by credit card, this is possible on request (additional charges may apply). In this case the payment will be due before the start of your circuit.
Terms of cancelation
Any reservation can be canceled by the customer up to 30 days before the tour start date. In case of cancellation by the customer, the following conditions apply: - In case of reservation of a tour with hotels, no refund of the payments made can be made. Any excess payment already paid by the customer will be reimbursed by Drivers-Tours (net of bank charges related to the refund). - If booking a tour including train journeys, the cost of the train tickets will be due (and not reimbursed) if they have already been booked by Drivers-Tours. This cost will be added to any deductions already applied above. No booking can be canceled less than 30 days from the start date of the tour, and the total amount of the tour will be due.
Requests for changes (dates, range of hotels, number of participants) by the customer for existing tour reservations will be processed on a case by case basis by Drivers-Tours. If these changes result in additional costs, Drivers-Tours will notify the customer. The customer shall bear the charge if he decides to confirm the modifications to the reserved trip.
No insurance and repatriation assistance is included in our tours. We strongly recommend that you take out insurance covering travel-specific risks such as illness, accidents, natural disasters, medical repatriation, loss or delay of luggage, etc.